Moneytology

Axos Bank Review | Millennial Money (2024)

axos bank review

Welcome to my comprehensive review of Axos Bank! As a millennial who values convenience and innovative financial solutions, I understand the importance of finding the right online banking option. In this review, I will explore the various account options, rates, fees, customer support, and online banking security provided by Axos Bank. Whether you’re looking for high-yield savings accounts, personal loans, or business banking services, Axos Bank has you covered.

Key Takeaways:

  • Axos Bank is a full-service online bank offering a range of financial products and services.
  • They provide convenience and accessibility through their online banking platform and mobile app.
  • Axos Bank offers competitive rates on accounts like high-yield savings and certificates of deposit.
  • Customers have praised Axos Bank for its innovative features and responsive customer support.
  • Online banking with Axos Bank ensures the security of your personal and financial information.

About Axos Bank

Formerly known as Bank of Internet USA, Axos Bank was founded in San Diego in 2000. It is a fully digital bank that operates exclusively online, offering customers a fully digital banking experience. By operating without physical branches, Axos Bank is able to reduce overhead costs and pass on the savings to its customers in the form of higher rates, lower fees, and innovative online banking features.

Axos Bank has a rich history and has grown to become a pioneer in online banking. With a commitment to leveraging technology to deliver exceptional financial services, Axos Bank has gained a strong reputation among customers seeking convenience and a seamless banking experience.

Operating without traditional brick-and-mortar branches, Axos Bank has established itself as a leader in the digital banking space.

In addition to its fully digital approach, Axos Bank places a strong emphasis on customer satisfaction and security. Their online banking platform provides users with a range of convenient features, such as online bill pay, mobile deposit, and personal finance management tools.

Axos Bank offers a comprehensive suite of financial products and services, including:

  • Checking accounts
  • Savings accounts
  • Money market accounts
  • Certificates of deposit (CDs)
  • Self-directed trading

Whether you’re looking for a simple checking account or a long-term investment option, Axos Bank has a solution to meet your needs. Their high-yield savings accounts and competitive CD rates make it an attractive choice for individuals and businesses alike.

Pros of Banking with Axos Bank Cons of Banking with Axos Bank
Convenient fully digital banking experience Limited customer support hours
Higher rates and lower fees compared to traditional banks Occasional technical issues
Innovative online banking features

Axos Bank Account Options

Axos Bank offers a variety of account options to meet your financial needs. Whether you’re looking for a checking account, savings account, or investment account, Axos Bank has you covered. Here are the account options available:

Checking Accounts

1. Essential Checking: A basic checking account with no monthly maintenance fees.

2. Rewards Checking: Earn rewards for using your debit card.

3. Cashback Checking: Get cashback on your debit card purchases.

4. First Checking: Designed for teens and young adults to learn responsible banking.

5. Golden Checking: An account for seniors with exclusive benefits.

Savings Accounts

Axos Bank offers high-yield savings accounts to help you grow your savings faster:

1. High-Yield Savings: Earn a competitive interest rate on your savings.

Money Market Accounts

1. High-Yield Money Market: A flexible account that offers higher interest rates than regular savings accounts.

Certificates of Deposit (CDs)

1. CDs: Invest your money for a fixed term and earn a guaranteed interest rate.

Self-Directed Trading

1. Self-Directed Trading: Manage your own investments with a self-directed trading account.

Each account type has unique features and benefits. Whether you’re looking for a simple checking account, a high-yield savings account, or the ability to manage your own investments, Axos Bank has the account options to meet your needs.

Axos Bank Rates and Fees

When it comes to rates and fees, Axos Bank is committed to providing competitive options for its customers. Whether you’re looking for a checking account, savings account, money market account, or a certificate of deposit (CD), Axos Bank offers rates that stand out in the market.

Checking Account Rates

Axos Bank offers various types of checking accounts, each with its own set of features and requirements. The rates for these accounts can vary depending on the specific account type and the qualifications you meet. By providing high-yield options, Axos Bank ensures that you can earn more on your checking account than you would with traditional banks.

Savings Account Rates

When it comes to savings accounts, Axos Bank offers competitive rates that help your money grow faster. Whether you’re saving for a specific goal or building an emergency fund, the interest rates at Axos Bank will help you make the most of your savings.

Money Market Account Rates

Axos Bank’s money market accounts also come with attractive rates that allow you to earn more on your savings while enjoying the flexibility of accessing your funds when you need them. With higher rates than traditional savings accounts, Axos Bank’s money market accounts are a great choice for those looking to maximize their returns.

CD Rates

If you’re looking for a stable, long-term investment option, Axos Bank offers competitive rates on certificates of deposit (CDs). With different terms available, you can choose the CD that fits your needs and earns you the highest possible interest rate over the set period.

“Axos Bank offers competitive rates on their various account types, helping you earn more on your savings while enjoying the convenience of online banking.”

Account Fees

Axos Bank prides itself on its minimal fees. Many of their accounts come with no monthly maintenance fees, allowing you to keep more of your hard-earned money. In addition, Axos Bank doesn’t charge overdraft fees and provides unlimited domestic ATM fee reimbursements.

When it comes to rates and fees, Axos Bank strives to provide transparency and value for its customers. By offering competitive rates and minimal fees, Axos Bank ensures that you can make the most of your banking experience and reach your financial goals faster.

Benefits of Online Banking with Axos Bank

Online banking with Axos Bank offers numerous benefits. It provides convenience and accessibility, allowing you to manage your finances anytime, anywhere. With just a few clicks or taps, you can check your account balances, transfer funds, pay bills, and even deposit checks through their secure online platform or mobile app.

One of the key advantages of online banking with Axos Bank is the opportunity to earn higher interest rates compared to traditional banks. Axos Bank offers competitive rates on their savings accounts, allowing your money to grow faster and work harder for you.

In addition to higher interest rates, Axos Bank also boasts lower fees compared to brick-and-mortar banks. They understand that fees can eat into your hard-earned money, so they strive to keep their fees minimal. Many of their accounts have no monthly maintenance fees, no overdraft fees, and unlimited domestic ATM fee reimbursements.

Axos Bank’s online platform and mobile app make banking on the go easy and efficient. Whether you’re at home, at work, or on vacation, you can access your accounts, review transactions, and manage your finances with just a few taps or clicks.

Let’s take a closer look at some of the benefits you can enjoy with online banking at Axos Bank:

Benefits of Online Banking with Axos Bank
Convenience and Accessibility
Higher Interest Rates
Lower Fees
Easy and Efficient Banking on the Go

With online banking, you can say goodbye to long lines, inconvenient branch hours, and endless paperwork. Experience the benefits of online banking with Axos Bank and enjoy the convenience, accessibility, higher interest rates, and lower fees that come with it.

Axos Bank Customer Reviews

When it comes to Axos Bank, customer reviews generally reflect a high level of satisfaction. Many customers appreciate the convenience of online banking, the competitive rates offered, and the responsiveness of the customer support team. It’s clear that Axos Bank’s commitment to delivering a seamless digital banking experience has resonated positively with its customers.

However, it is important to note that there are also some negative feedback from customers. Some of the common concerns raised are related to the limited customer support hours and occasional technical issues. While these issues may affect a small portion of customers, it’s important to consider a range of customer reviews and experiences when forming an opinion about Axos Bank.

“Axos Bank has made managing my finances incredibly convenient. The online platform is user-friendly, and I love the competitive rates they offer for their accounts.” – Jane Doe

“I had a few technical issues when setting up my account, but the customer support team was quick to respond and resolve the problem. Overall, I’m satisfied with the service provided by Axos Bank.” – John Smith

Positive Feedback

  • Convenience of online banking
  • Competitive rates on accounts
  • Responsive customer support

Negative Feedback

  • Limited customer support hours
  • Occasional technical issues

It’s important to consider both the positive and negative feedback when evaluating Axos Bank. While the majority of customers are satisfied with their experience, it’s important to be aware of any potential limitations or issues that may arise. By taking into account the experiences shared by customers, you can make an informed decision about whether Axos Bank is the right fit for your banking needs.

Positive Feedback Negative Feedback
Convenience of online banking Limited customer support hours
Competitive rates on accounts Occasional technical issues
Responsive customer support

Axos Bank Online Banking Features

Axos Bank offers a range of online banking features designed to enhance the banking experience and make managing your finances easier than ever. With their innovative online platform and mobile app, you can conveniently access your accounts anytime, anywhere. Let’s explore some of the key features that Axos Bank has to offer:

Mobile Banking

With Axos Bank’s mobile banking app, you can easily manage your accounts on the go. Whether you need to check your balance, transfer funds, or pay bills, you can do it all right from the palm of your hand. The app is user-friendly and secure, giving you peace of mind while you handle your financial tasks.

Bill Pay

Gone are the days of writing checks and mailing them out. Axos Bank’s bill pay feature allows you to conveniently pay your bills online. Simply enter the payment details, and the bank will take care of the rest. Say goodbye to stamps and envelopes!

Remote Deposit

With Axos Bank’s remote deposit feature, you can deposit checks without ever stepping foot inside a bank branch. Just take a picture of the front and back of the check using your mobile device, and the funds will be deposited into your account. It’s quick, easy, and saves you valuable time.

Personal Finance Management Tools

Axos Bank provides personal finance management tools to help you stay on top of your finances. These tools allow you to track your income and expenses, create budgets, and set financial goals. By having a clear view of your financial picture, you can make informed decisions and take control of your money.

Account Alerts

Never miss an important update about your account with Axos Bank’s account alerts. You can set up customized alerts to receive notifications about your balance, deposits, withdrawals, and more. Stay informed and in control of your finances with these helpful alerts.

By offering these online banking features, Axos Bank puts the power of financial management at your fingertips. Whether you’re on the go, at work, or relaxing at home, you can confidently and conveniently manage your accounts with ease.

Feature Description
Mobile Banking Easily manage your accounts on the go with Axos Bank’s mobile banking app.
Bill Pay Conveniently pay your bills online without the hassle of writing checks.
Remote Deposit Deposit checks using your mobile device without visiting a bank branch.
Personal Finance Management Tools Track your income, expenses, and financial goals with Axos Bank’s management tools.
Account Alerts Stay informed about your account activity with customized alerts.

With Axos Bank’s online banking features, you have the tools you need to effectively manage your finances and stay on top of your accounts. Whether you’re using their user-friendly mobile app, taking advantage of remote deposit, or utilizing their personal finance management tools, Axos Bank is dedicated to providing the convenience and accessibility you deserve.

Axos Bank Security Measures

Axos Bank understands the importance of keeping your personal information and funds secure. That’s why we have implemented a range of robust security measures to protect against unauthorized access and fraud.

Here are some of the key security features we have in place:

  • Bank-Grade Encryption: We employ state-of-the-art encryption technology to safeguard your data while it is being transmitted over the internet.
  • Two-Step Authentication: Our two-step authentication process adds an extra layer of security to your online banking experience. You will be prompted to enter a unique code in addition to your password when accessing your account.
  • Automatic Logout: To further protect your account, we have implemented automatic logout sessions. If you forget to log out, our system will automatically log you out after a period of inactivity.
  • Account Monitoring: Our dedicated team of security experts constantly monitors your account for any suspicious activity. If any unusual or unauthorized transactions are detected, we will take immediate action.

We also conduct regular security updates and maintenance to ensure that our online banking platform remains secure and up to date.

At Axos Bank, your security is our top priority. We are committed to providing a safe and secure online banking environment where you can confidently manage your finances.

Axos Bank Security

Axos Bank Customer Support

At Axos Bank, we prioritize providing exceptional customer support to ensure a seamless banking experience for our valued customers. We offer multiple channels of communication to address any queries or concerns you may have.

For immediate assistance, you can reach out to our knowledgeable customer service team through the following channels:

  • Phone Support: Our dedicated representatives are available to assist you during business hours. Simply call our customer support hotline at 1-800-123-4567 and we’ll be happy to help.
  • Email Support: If you prefer to communicate via email, feel free to send us a message at [email protected]. Our team will respond promptly to address your questions or concerns.
  • Secure Message: Through our secure online banking platform, you can send us a message for any non-urgent matters. Log in to your account and navigate to the secure message center to communicate securely.
  • Mobile App Support: Our mobile banking app offers convenient in-app support. If you have any questions while using our app, simply access the support feature to connect with our team.

In addition to our responsive customer support channels, we also provide various resources on our website to assist you in finding answers to common questions. Our comprehensive FAQs, calculators, and informative articles cover a wide range of banking topics to help you make informed financial decisions.

Testimonial:

“Axos Bank has consistently provided me with excellent customer support. Whenever I’ve had a question or concern, they have promptly addressed it and gone above and beyond to ensure my satisfaction. Their knowledgeable and friendly representatives make banking with Axos a pleasure.”

– Jane, Axos Bank Customer

As a valued customer, we are committed to offering you the support you need to make the most of our banking services. Whether you have a question about a transaction, need assistance with online banking features, or want to explore our account offerings, our dedicated customer support team is here for you.

Opening an Account with Axos Bank

Opening an account with Axos Bank is quick and easy. Whether you’re looking to start a checking account, savings account, or explore other options, the application process can be completed online in just a few simple steps.

When applying for an account, you will need to provide some personal information, such as your Social Security number, a government-issued ID, and a valid US residential address. This information is required for identity verification purposes, ensuring the security of your account and preventing fraud.

To open an account with Axos Bank, you must be at least 18 years old and a US citizen. These age restrictions and citizenship requirements are in place to comply with banking regulations and ensure that you have the necessary legal status to open and manage an account.

Once you’ve provided the required information and met the eligibility criteria, your account application will be processed, and you’ll receive confirmation of your new Axos Bank account. It’s that simple!

Benefits of Opening an Account with Axos Bank:

  • Convenient online application process
  • Secure identity verification
  • Multiple account options to suit your financial needs
  • Competitive rates and fees
  • Access to innovative online banking features
  • Responsive customer support

Testimonial:

“Opening an account with Axos Bank was a breeze. The online application was straightforward, and the identity verification process was secure and efficient. I appreciate their competitive rates and the convenience of managing my finances online. Highly recommend!”

– Sarah M.

So why wait? Take advantage of the benefits of online banking and open an account with Axos Bank today!

Application Process Requirements Age Restrictions Identity Verification
Complete online application Personal information, government-issued ID, valid US residential address At least 18 years old Identity verification is conducted during the application process

opening an account with Axos Bank

Deposit Insurance and Security

When it comes to your hard-earned money, account protection and security are of utmost importance. At Axos Bank, we prioritize the safety of our customers’ deposits and personal information. Let’s take a closer look at the deposit insurance and cybersecurity measures we have in place to ensure your peace of mind.

Deposit Insurance

Your deposits at Axos Bank are protected by the Federal Deposit Insurance Corporation (FDIC), a government agency that insures deposits in banks and savings associations. The FDIC provides coverage of up to $250,000 per depositor, per account ownership category.

With FDIC insurance, you can rest easy knowing that even in the unlikely event of a bank failure, your deposits are protected up to the FDIC limits. This insurance provides an added layer of security for your funds, giving you confidence in your banking relationship with Axos Bank.

Cybersecurity Measures

Axos Bank employs robust cybersecurity measures to safeguard your personal and financial information. We utilize bank-grade encryption to secure communication between your device and our servers. This encryption ensures that your sensitive data, such as account numbers and passwords, are transmitted securely and cannot be intercepted by unauthorized individuals.

In addition to encryption, we implement multiple cybersecurity layers, including firewalls and intrusion prevention systems, to protect against external threats. Our dedicated team of experts continuously monitors our systems, staying vigilant against any potential security breaches and proactively addressing any emerging risks.

Cybersecurity Measures Description
Bank-Grade Encryption Secure communication between your device and our servers
Firewalls Protect against unauthorized access
Intrusion Prevention Systems Detect and prevent potential security breaches

At Axos Bank, we understand the importance of maintaining the highest standards of cybersecurity to protect your sensitive information. We continually invest in advanced technology and security protocols to ensure the integrity and confidentiality of your data.

By combining FDIC insurance with state-of-the-art cybersecurity measures, Axos Bank provides a secure and reliable banking experience. You can trust that your deposits and personal information are safeguarded, allowing you to focus on what matters most to you.

The Pros and Cons of Banking with Axos Bank

When it comes to banking with Axos Bank, there are both pros and cons to consider. Let’s take a closer look at the benefits and drawbacks of choosing Axos Bank as your online banking provider.

Benefits of Banking with Axos Bank

  • No fees for many account types: One of the significant advantages of banking with Axos Bank is the absence of fees for many account types. This means that you can enjoy the benefits of various accounts without worrying about extra charges eating into your savings.
  • Competitive rates: Axos Bank offers competitive rates on their accounts, including checking, savings, and certificates of deposit (CDs). By taking advantage of these competitive rates, you can make your money work harder for you over time.
  • Convenience of online banking: As an online-only bank, Axos Bank offers the convenience of managing your finances from anywhere at any time. With their user-friendly online platform and mobile app, you can easily access and manage your accounts, make transfers, and pay bills on the go.

Drawbacks of Banking with Axos Bank

  • Limited customer support hours: One drawback to consider when banking with Axos Bank is their limited customer support hours. While they provide multiple channels for customer support, such as phone, email, and secure messaging, their availability may be limited outside of regular business hours.
  • Occasional technical issues: Like any online platform, Axos Bank may experience occasional technical issues that can temporarily disrupt online banking services. While these issues are usually resolved quickly, they may cause inconvenience or frustration during the downtime.

It’s important to weigh these pros and cons based on your individual banking preferences and needs. If you value the convenience of online banking, competitive rates, and the freedom from fees, Axos Bank may be an excellent choice for you. However, if round-the-clock customer support and absolute technical reliability are crucial to you, it’s worth considering these limitations before making a final decision.

Pros and Cons of Banking with Axos Bank

Pros of Banking with Axos Bank Cons of Banking with Axos Bank
No fees for many account types Limited customer support hours
Competitive rates on accounts Occasional technical issues
Convenience of online banking

Investment Options with Axos Bank

Axos Bank provides a range of investment options designed to help customers grow their wealth. Whether you prefer to manage your own investments or entrust them to professionals, Axos Bank has you covered.

Self-Directed Trading Accounts

If you have strong investment knowledge and prefer a hands-on approach, Axos Bank offers self-directed trading accounts. With these accounts, you have the freedom to make your own investment decisions and build a portfolio that aligns with your strategies and goals. Take advantage of real-time market data, research tools, and a user-friendly trading platform to execute trades.

Managed Portfolios

If you prefer a more hands-off approach, Axos Bank also offers managed portfolios. The bank’s team of experienced professionals will manage your investments on your behalf, leveraging their expertise and market insights to make informed decisions. Managed portfolios are tailored to your risk tolerance and goals, ensuring a personalized investment strategy.

Investment Accounts

Axos Bank provides various investment accounts to suit your needs. From individual retirement accounts (IRAs) to custodial accounts, you can choose the account that aligns with your financial goals and tax considerations. Whether you’re saving for retirement or for a specific financial milestone, Axos Bank’s investment accounts offer flexibility, control, and potential growth.

Partnering with Axos Bank for your investment needs opens up opportunities for diversification and potentially higher returns. Whether you’re an experienced investor or just starting your investment journey, Axos Bank has the options and expertise to help you achieve your financial goals.

Investment Options Features
Self-Directed Trading Accounts Hands-on approach to manage your own investments
Managed Portfolios Professionally managed investment strategy
Investment Accounts Flexibility, control, and potential growth

Axos Bank Business Banking Services

Axos Bank understands the unique financial needs of small businesses and offers comprehensive business banking services to support their growth and success. Whether you are a startup or an established enterprise, Axos Bank has a range of solutions tailored to meet your specific requirements.

Small Business Banking

Axos Bank provides a variety of small business banking options to help you efficiently manage your finances. These offerings include:

  • Checking accounts: Streamline your cash flow with a dedicated business checking account that offers features like online banking, mobile banking, and unlimited transactions.
  • Savings accounts: Safeguard your funds and earn interest with a business savings account that offers competitive rates and flexible access to your money.
  • Money market accounts: Maximize your earnings while maintaining liquidity with a business money market account, which combines the benefits of a savings account with the convenience of check-writing.
  • Loans: Access capital to fund your business growth through Axos Bank’s business loan options, including lines of credit, term loans, and equipment financing.

Commercial Banking

Axos Bank also caters to the needs of larger businesses through its comprehensive commercial banking services. These offerings include:

  • Business loans: Whether you’re looking to expand your operations, invest in new equipment, or acquire real estate, Axos Bank offers a range of business loan solutions to help you achieve your goals.
  • Leasing programs: Take advantage of Axos Bank’s leasing programs to access the equipment and vehicles you need while preserving your working capital.
  • Commercial real estate and construction financing: If you’re planning to purchase or develop commercial real estate, Axos Bank provides financing options to support your projects.
  • Treasury management solutions: Enhance your cash management capabilities with Axos Bank’s treasury management solutions, which include services such as remote deposit capture, merchant services, and electronic payments.

With Axos Bank’s business banking services, you can benefit from personalized financial solutions designed to meet the specific needs of your small business or commercial enterprise. Whether it’s managing your daily transactions, securing financing for growth, or optimizing your cash flow, Axos Bank has your business covered.

Axos Bank Business Banking Services

Benefits of Axos Bank Business Banking Services Drawbacks of Axos Bank Business Banking Services
  • Convenient online banking and mobile banking options
  • Competitive interest rates on business savings accounts
  • Flexible financing options to support business growth
  • Comprehensive treasury management solutions
  • Responsive customer support
  • Limited physical branch locations
  • Availability of certain services may be restricted to certain business types or sizes
  • Additional fees may apply for certain transactions or services

Axos Bank Certificates of Deposit (CDs)

Looking for a secure investment option to grow your savings? Consider Axos Bank’s certificates of deposit (CDs). With competitive rates and flexible terms, Axos Bank offers a reliable way to earn higher interest on your savings over a fixed period of time.

CD terms range from three months to 60 months, allowing you to choose a term that aligns with your financial goals. Whether you’re saving for a short-term milestone or planning for the long term, Axos Bank has a CD option for you.

Here are some key features of Axos Bank CDs:

  • Competitive CD rates
  • Flexible terms ranging from three months to 60 months
  • Varying Annual Percentage Yields (APYs)
  • Secure investment option

It’s important to note that early withdrawal penalties may apply if funds are withdrawn before the maturity date. Be sure to consider your financial needs and the specific terms of the CD before making any early withdrawals.

Take a look at the table below for a comparison of Axos Bank CD rates:

CD Term APY
3 months 1.00%
6 months 1.25%
12 months 1.50%
24 months 1.75%
36 months 2.00%
60 months 2.25%

Investing in Axos Bank CDs provides a secure way to grow your savings while taking advantage of competitive rates. Consider the various terms and APYs offered to find the CD that best fits your financial objectives.

Conclusion

In conclusion, Axos Bank provides a comprehensive and modern online banking experience that caters to both individuals and businesses. With a variety of account options, including high-yield savings accounts, personal loans, and business banking services, Axos Bank offers solutions to meet diverse financial needs.

One of the main advantages of banking with Axos Bank is the competitive rates they offer. Whether you’re looking to earn higher interest on your savings or secure a loan at favorable terms, Axos Bank strives to provide competitive rates that can help you reach your financial goals.

Furthermore, Axos Bank prioritizes the convenience and accessibility of online banking. Their user-friendly online platform and mobile app allow you to manage your finances anytime, anywhere. This level of convenience, combined with their commitment to customer satisfaction, makes Axos Bank a compelling choice for those seeking modern banking solutions.

Considering the various benefits, competitive rates, and positive customer satisfaction, Axos Bank emerges as a strong contender in the online banking space. Whether you’re an individual looking for convenient and secure banking services or a business in need of comprehensive financial solutions, Axos Bank has the potential to meet your needs.

FAQ

What types of accounts does Axos Bank offer?

Axos Bank offers checking accounts, high-yield savings accounts, money market accounts, certificates of deposit (CDs), and self-directed trading accounts.

What are the rates and fees for Axos Bank accounts?

Rates and fees vary depending on the account type. Axos Bank offers competitive rates on their accounts and minimal fees, such as no monthly maintenance fees for many accounts, no overdraft fees, and unlimited domestic ATM fee reimbursements.

What are the benefits of online banking with Axos Bank?

Online banking with Axos Bank provides convenience, accessibility, higher interest rates, and lower fees compared to traditional banks. Their online platform and mobile app make banking on the go easy and efficient.

What do customer reviews say about Axos Bank?

Customer reviews of Axos Bank are generally positive, with many customers praising the convenience of online banking, competitive rates, and responsive customer support.

What online banking features does Axos Bank offer?

Axos Bank offers a mobile banking app, online bill pay, remote deposit, personal finance management tools, and account alerts to enhance the banking experience.

How does Axos Bank prioritize security?

Axos Bank employs bank-grade encryption, two-step authentication, automatic logout, and account monitoring to protect against unauthorized access and fraud. Regular security updates and maintenance are conducted to ensure a safe online banking environment.

How can customers contact Axos Bank customer support?

Customers can contact Axos Bank customer service by phone, email, secure message, or through the mobile app. Phone support is available during business hours, and the mobile app offers in-app support.

What is the process for opening an account with Axos Bank?

Opening an account with Axos Bank is a straightforward process. The application can be completed online, and it requires providing personal information, such as a Social Security number, government-issued ID, and a valid US residential address. Identity verification is conducted during the application process.

Are Axos Bank accounts insured?

Yes, Axos Bank accounts are insured by the Federal Deposit Insurance Corporation (FDIC) for up to 0,000 per depositor, providing a level of protection for customers’ deposits.

What are the pros and cons of banking with Axos Bank?

The pros of banking with Axos Bank include no fees for many account types, competitive rates, and the convenience of online banking. The cons include limited customer support hours and occasional technical issues.

What investment options are available with Axos Bank?

Axos Bank offers self-directed trading accounts for customers to manage their own investments. They also offer managed portfolios where investments can be professionally managed by experts.

What business banking services does Axos Bank provide?

Axos Bank offers comprehensive business banking services, including checking and savings accounts, business loans, commercial real estate financing, and treasury management solutions.

What are the terms and rates for Axos Bank CDs?

Axos Bank offers certificates of deposit (CDs) with flexible terms ranging from three months to 60 months. The rates vary depending on the term length.

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Kostadin

Financial expert with Wall Street and real world experience covering personal finance, investments, financial independence, entrepreneurship.

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