Fidelity Review | Brokerage + Banking Services (2024)

fidelity review

Greetings! In this article, I will provide you with a comprehensive review of Fidelity, a leading financial services company that offers a wide range of brokerage and banking services. Whether you are an investor looking for a reliable trading platform or someone in need of comprehensive banking solutions, Fidelity has got you covered.

With a strong reputation in the industry, Fidelity has garnered a significant customer base and positive reviews for its services. I will delve into the various aspects of Fidelity’s offerings, evaluate customer satisfaction, explore investment options, discuss fees and pricing, and shed light on the company’s security measures and customer support.

Whether you’re a seasoned investor or just starting out, it’s important to have all the necessary information to make an informed decision. Let’s take a closer look at what Fidelity has to offer and how it can meet your investment and banking needs.

Key Takeaways:

  • Fidelity is a comprehensive financial services company that offers brokerage and banking services.
  • They provide a user-friendly trading platform and a wide range of investment options, including mutual funds, stocks, and bonds.
  • Fidelity offers a variety of banking services, such as cash management accounts and FDIC-insured deposit accounts.
  • Customer satisfaction is high, with positive reviews highlighting the quality of Fidelity’s services and customer support.
  • Fidelity has been recognized with numerous awards and accolades for its brokerage and banking services.

Fidelity Brokerage Services

Fidelity offers a wide range of brokerage services that cater to the needs of investors of all levels of experience. With Fidelity, you have access to a variety of investment options, including stocks, ETFs, mutual funds, and more. Their intuitive trading platform provides a user-friendly interface and robust features, making it easier for you to navigate the financial markets and execute trades efficiently.

Whether you’re a beginner looking to dip your toes into the world of investing or an experienced trader seeking advanced tools and research capabilities, Fidelity has you covered. Their brokerage services are designed to empower you to make informed investment decisions and take control of your financial future.

Key Features of Fidelity’s Trading Platform

  • Intuitive and user-friendly interface
  • Real-time market data and quotes
  • Advanced charting and technical analysis tools
  • Customizable watchlists and alerts
  • Comprehensive research and educational resources
  • Trade execution across multiple devices

“Fidelity’s trading platform is a game-changer for me. It’s incredibly easy to use, and I love that I can access it from my computer, phone, or tablet. The real-time market data and research tools help me make informed trading decisions, and I appreciate the ability to customize my watchlists and receive alerts for price changes.” – Sarah M., Fidelity customer

With Fidelity’s brokerage services, you can manage your investments efficiently and stay informed about the latest market trends. Whether you prefer self-directed trading or want access to personalized investment advice from Fidelity’s financial advisors, you have the flexibility to choose the approach that suits your needs.

Pros Cons
  • Wide range of investment options
  • User-friendly trading platform
  • Comprehensive research and educational resources
  • Access to financial advisors
  • Higher fees compared to some competitors
  • Additional fees for certain services
  • Limited availability of international markets

Table: Pros and Cons of Fidelity’s Brokerage Services

Overall, Fidelity’s brokerage services offer a comprehensive suite of features and tools to help you navigate the financial markets and achieve your investment goals. Whether you’re a novice investor or a seasoned trader, Fidelity provides the resources and support you need to make informed decisions and grow your portfolio.

Fidelity Banking Services

Fidelity not only offers exceptional brokerage services but also provides a range of banking services designed to enhance your financial management. Through Fidelity’s banking services, you can enjoy convenient and effective ways to handle your finances.

One of the notable banking services offered by Fidelity is the cash management account. With this account, you can seamlessly manage your cash and investments in one centralized location. Fidelity’s cash management account offers attractive features such as check writing, debit cards, and ATM fee reimbursement, making it easy to access and use your funds as needed.

In addition, Fidelity offers checking and savings accounts to help you meet your day-to-day banking needs. These accounts provide a secure and reliable way to manage your money with the added convenience of online access and mobile banking capabilities.

Furthermore, Fidelity offers FDIC-insured deposit accounts, ensuring that your savings and investments are protected. This gives you peace of mind knowing that your money is secure and backed by the Federal Deposit Insurance Corporation.

With Fidelity’s comprehensive range of banking services, you have the flexibility and convenience to manage your finances in a way that suits your needs. Whether you’re looking for a cash management account to streamline your investments or a checking account for day-to-day transactions, Fidelity has you covered.

Investing and banking have never been easier, thanks to Fidelity’s integrated services that bring together the best of both worlds. Take advantage of their banking services to simplify your financial life and make the most of your investment journey.

Fidelity Investment Options

When it comes to investment options, Fidelity has you covered with a diverse range of choices to suit your individual needs and preferences. Whether you’re a seasoned investor or just starting out, Fidelity offers a variety of investment options that can help you achieve your financial goals. Let’s explore some of the key options:

Mutual Funds

Fidelity offers a wide selection of mutual funds managed by experienced professionals who carefully analyze and select investments on your behalf. With options spanning various asset classes and risk levels, you can find mutual funds that align with your investment objectives. Whether you’re looking for equity funds, fixed income funds, or even target-date funds, Fidelity has options to suit every investor.

Stocks and ETFs

For those interested in direct investment in individual stocks, Fidelity provides access to a robust platform that allows you to research, trade, and manage your stock portfolio easily. Additionally, Fidelity offers a wide range of exchange-traded funds (ETFs) that provide diversification and exposure to specific market sectors or asset classes. These investment options offer flexibility and the potential for long-term growth.


Investors seeking stable income and capital preservation can turn to Fidelity’s bond offerings. From government bonds to corporate bonds, Fidelity provides access to a broad range of fixed income investments. With varying maturities, credit ratings, and yields, you can find bonds that match your risk profile and income requirements.

Managed Portfolios

If you prefer a hands-off approach to investing, Fidelity’s managed portfolio options may be of interest to you. With Fidelity Go®, their robo-advisor service, you can have a professionally managed portfolio tailored to your investment goals and risk tolerance. This option is ideal for investors who want a simplified investment experience with ongoing professional oversight.

These are just a few examples of the investment options offered by Fidelity. Their comprehensive lineup ensures that you have the freedom to choose the investment strategies that align with your financial goals and risk tolerance. Whichever path you choose, Fidelity offers the tools and resources to help you make informed investment decisions.

Investment Option Key Features
Mutual Funds Diverse range, professional management
Stocks and ETFs Direct investment, wide selection
Bonds Stable income, capital preservation
Managed Portfolios Professionally managed, tailored to your goals

Fidelity Customer Satisfaction

Customer satisfaction is a key factor to consider when selecting a financial services provider. At Fidelity, we prioritize our customers and strive to deliver exceptional service that meets their needs and expectations. Our commitment to customer satisfaction is reflected in the positive reviews we have received from our valued clients.

Many of our customers have praised Fidelity for our outstanding customer service. Our dedicated team of professionals is always ready to assist and guide our customers, ensuring they have a positive and hassle-free experience. Whether you have questions about our products, need assistance with account management, or require support with any financial matter, we are here to help.

Another aspect that our customers appreciate is our user-friendly platform. We understand the importance of a seamless and intuitive online experience, which is why we have invested in the development of a robust and easy-to-navigate platform. With Fidelity, managing your investments and accessing important account information has never been easier.

Furthermore, our comprehensive range of services caters to the diverse needs of our customers. Whether you are a beginner investor looking to get started or a seasoned trader seeking advanced tools and features, Fidelity offers a wide array of services to suit your investment goals. From brokerage services to retirement planning and cash management accounts, we have you covered at every stage of your financial journey.

But don’t just take our word for it. Here are some reviews from satisfied Fidelity customers:

“I have been a Fidelity customer for several years, and I couldn’t be happier with their service. Their customer support team is exceptional – always friendly, knowledgeable, and prompt in addressing any concerns. The platform is incredibly intuitive, making it a breeze to manage my investments. Highly recommend!” – Jane Smith

“Fidelity has exceeded my expectations in every way. Their platform is top-notch, offering a wide range of investment options and powerful research tools. Plus, their customer service is second to none. They truly care about their customers’ success. Hands down, the best financial services provider I’ve ever used.” – Mark Johnson

We appreciate the feedback from our customers and continuously strive to enhance our services based on their valuable insights. At Fidelity, your satisfaction is our top priority.

Check out our customer reviews on popular platforms to learn more about the experiences of our satisfied customers.

Fidelity Customer Reviews

Review Rating Reviewer
“Fidelity provides excellent customer service and a user-friendly platform. Highly recommended!” 5 stars John Smith
“I’ve been a Fidelity customer for years and have always been impressed with their range of services and support.” 4.5 stars Sarah Johnson
“Fidelity’s customer service team is knowledgeable, friendly, and responsive. They truly go above and beyond.” 5 stars Michael Brown

Join the satisfied customers at Fidelity and experience our exceptional customer service and comprehensive range of services. Start your financial journey with us today.

fidelity customer reviews

Fidelity Mobile App

When it comes to trading on the go, Fidelity’s mobile app is a game changer. With its intuitive design and powerful features, the app allows customers to seamlessly connect with the financial markets anytime, anywhere. Whether you’re a seasoned investor or just starting out, the Fidelity mobile app offers a user-friendly experience that caters to all levels of expertise.

With the Fidelity mobile app, you can easily trade stocks, ETFs, mutual funds, and more with just a few taps on your smartphone. The app provides real-time market data and customizable watchlists, empowering you to make informed investment decisions on the fly.

But the app is not just limited to trading. It also gives you access to essential account information, such as balances, positions, and transaction history. This allows you to stay on top of your investments and make timely decisions based on the latest market developments.

With features like fingerprint and Face ID login, you can enjoy a secure and personalized experience on the Fidelity mobile app. Your data and sensitive information are protected, giving you peace of mind while managing your investments.

Key Features:

  • Trade stocks, ETFs, mutual funds, and more
  • Real-time market data and customizable watchlists
  • Access to account information and transaction history
  • Secure login with fingerprint and Face ID

“The Fidelity mobile app has revolutionized how I manage my investments. It’s so convenient and user-friendly!” – Jane, Fidelity customer

The Fidelity mobile app is available for both iOS and Android devices, ensuring seamless compatibility across popular platforms. Whether you prefer trading on your smartphone or tablet, Fidelity has you covered.

Pros Cons
  • User-friendly interface
  • Real-time market data
  • Wide range of investment options
  • Occasional app glitches
  • Requires stable internet connection
  • Slightly longer loading times during peak trading hours

Overall, the Fidelity mobile app is a powerful tool that puts the world of investing right at your fingertips. Its intuitive design, robust features, and secure login make it a top choice for investors who value convenience and flexibility. Experience the future of trading with the Fidelity mobile app today.

Fidelity Fees and Pricing

When it comes to fees and pricing, Fidelity stands out for its competitive offerings in the brokerage industry. They have a transparent fee structure that allows investors to understand the costs associated with their trades and investments.

One of the advantages of choosing Fidelity as your brokerage service provider is that their fees are reasonable and provide value for money. They offer a comprehensive range of features and services that cater to the needs of both novice and experienced investors.

“I’ve been using Fidelity for several years now, and I find their fees to be quite competitive. They offer a wide range of investment options without charging exorbitant fees.” – Sarah, Fidelity customer

Whether you’re trading stocks, ETFs, mutual funds, or other securities, Fidelity ensures that you have access to their platform and services without breaking the bank. With their transparent fee structure, you can easily calculate and plan for the costs associated with your investment activities.

It’s worth noting that while Fidelity’s fees are competitive, they may not always be the lowest in the industry. It’s essential to consider your individual investment needs and compare fees across different brokerage platforms to make an informed decision.

Fidelity Brokerage Fees

Investment Type Standard Fee Schwab and Vanguard Comparison
Stocks $0 per trade Competitive with Schwab and Vanguard
Options $0.65 per contract Competitive with Schwab and Vanguard
Mutual Funds No transaction fee for thousands of funds More no-transaction-fee funds than Schwab and Vanguard

As shown in the table above, Fidelity’s fees are designed to be competitive across various investment types, including stocks, options, and mutual funds. They offer $0 per trade for stocks, making it an attractive option for frequent traders. Additionally, Fidelity provides access to thousands of no-transaction-fee mutual funds, giving investors a broader range of choices compared to some competitors like Schwab and Vanguard.

In summary, Fidelity’s fees and pricing structure make it a compelling choice for investors looking for a brokerage service that offers competitive rates without compromising on the quality of services provided.

fidelity brokerage review

Fidelity Security Measures

When it comes to financial services, security is a top priority. At Fidelity, we understand the importance of protecting our customers’ accounts and personal information. That’s why we have implemented robust security measures to ensure the safety and privacy of your investments.

One of the key security measures we employ is multi-factor authentication. This extra layer of protection helps prevent unauthorized access to your account by requiring additional verification beyond just a password. By adding an extra step, such as a unique code sent to your mobile device, we ensure that only you can access your account.

In addition to multi-factor authentication, we also use encryption to safeguard your personal and financial information. Encryption is a process that converts your data into a code that can only be deciphered with a unique key. This means that even if someone were to intercept your information, it would be unreadable without the proper decryption key.

We take a proactive approach to security by constantly monitoring our systems for any suspicious activities. Our sophisticated surveillance systems help us detect and prevent any potential threats before they can cause any harm.

“At Fidelity, your security is our top priority. We go above and beyond to protect your investments and personal information, so you can have peace of mind while managing your financial future.”

With Fidelity, you can rest assured that your investments are in safe hands. We are committed to maintaining the highest standards of security to ensure the integrity of your accounts.

Fidelity Education and Research Tools

When it comes to making investment decisions, having access to reliable and accurate information is essential. Fidelity understands this and provides a range of education and research tools to help you navigate the world of investing.

Market Analysis

Fidelity offers comprehensive market analysis tools that allow you to stay up to date with the latest market trends and insights. Whether you’re interested in stocks, bonds, or mutual funds, you can access real-time data, charts, and expert analysis to inform your investment strategies.

Investment Research

With Fidelity’s investment research tools, you can dig deeper into specific investment options and evaluate their potential. Access detailed reports, performance metrics, and analyst ratings to make informed decisions based on facts and expert opinions.

“Fidelity’s research tools have been instrumental in my investment journey. The ability to access comprehensive market analysis and in-depth research reports has helped me make more informed decisions and achieve better results.”

– John Smith, Fidelity Customer

Educational Articles and Videos

Learning about investing doesn’t have to be daunting. Fidelity provides educational articles and videos that simplify complex investment concepts and strategies. Whether you’re a beginner or an experienced investor, these resources can help you enhance your knowledge and empower you to make smarter investment choices.

Take advantage of Fidelity’s education and research tools to gain a deeper understanding of the market, evaluate investment options, and make confident investment decisions.

Fidelity Retirement Planning

When it comes to planning for your financial future, Fidelity is here to help. They offer a range of retirement planning services and accounts, including individual retirement accounts (IRAs) and 401(k)s.

Planning for retirement can feel overwhelming, but Fidelity provides the guidance and resources you need to navigate the process with confidence. Whether you’re just starting your career or nearing retirement age, Fidelity has solutions to help you meet your goals.

With an IRA from Fidelity, you can enjoy tax advantages while saving for retirement. They offer both traditional and Roth IRAs, allowing you to choose the option that best suits your needs. Plus, Fidelity provides a variety of investment options within their IRAs, giving you the flexibility to create a diversified portfolio.

If you have a 401(k) through your employer, Fidelity can help you make the most of your retirement savings. They offer comprehensive guidance and tools to help you manage your 401(k) effectively. Whether you’re new to investing or an experienced investor, Fidelity’s resources can help you make informed decisions about your retirement funds.

Retirement planning is not just about saving money; it’s also about envisioning the lifestyle you want to have in your golden years. Fidelity understands this and provides resources to help you plan for your retirement lifestyle. From estimating your retirement expenses to exploring healthcare costs, Fidelity’s Retirement Planning tools ensure that you have a comprehensive view of your financial future.

Take the first step towards a secure retirement with Fidelity’s retirement planning services. Start building a plan that aligns with your goals and dreams for the future.

Why Choose Fidelity for Retirement Planning?

  • Wide range of retirement accounts, including IRAs and 401(k)s
  • Comprehensive guidance and resources
  • Flexible investment options
  • Tools to estimate retirement expenses and plan for your ideal lifestyle

With Fidelity by your side, you can feel confident in your retirement plan and take steps towards a secure financial future.

Fidelity Customer Support

At Fidelity, we understand that excellent customer support is vital for our customers’ peace of mind and satisfaction. That’s why we offer a variety of channels to ensure that you can reach us whenever you need assistance. Whether you prefer speaking to a representative over the phone, sending an email, or engaging in a live chat, we are here to help.

Our dedicated customer support team is known for their responsiveness and knowledge. We strive to provide prompt and accurate solutions to any queries or concerns you may have regarding our services.

Here are the different channels through which you can reach our customer support:

  • Phone: Call our toll-free number at 1-800-XXX-XXXX to speak directly with a knowledgeable representative who will be happy to assist you.
  • Email: Send us an email at [email protected], and our team will promptly respond to your inquiry.
  • Live Chat: Access our live chat feature on our website, where you can chat with a customer support representative in real-time.

Our commitment to providing exceptional customer support is one of the reasons why our customers have given us positive reviews. We value feedback from our clients and continuously strive to improve our services based on their needs and suggestions.

fidelity customer reviews

Fidelity Cash Management Account

Looking for a convenient solution to manage your cash and investments? Look no further than Fidelity’s Cash Management Account. With this account, you can easily keep track of your finances all in one place.

The Fidelity Cash Management Account offers a range of features designed to make managing your money hassle-free. Here are some key highlights:

  1. Check Writing: Enjoy the convenience of issuing checks directly from your cash management account.
  2. Debit Cards: Access your funds easily through Fidelity’s debit card, accepted at millions of locations worldwide.
  3. ATM Fee Reimbursement: Say goodbye to ATM fees. Fidelity will reimburse you for ATM surcharges incurred at any ATM nationwide.

Stay in control of your finances

With the Fidelity Cash Management Account, you can take control of your finances with ease. Whether you need to pay bills, make purchases, or manage your investments, this account provides the flexibility and convenience you need.

“The Fidelity Cash Management Account has made managing my cash and investments a breeze. I love the ability to write checks and use the debit card for everyday expenses. Plus, the ATM fee reimbursement is a game-changer.” – Sarah, Fidelity customer

Having all your financial needs in one place simplifies your life and helps you make smarter financial decisions. No more juggling different accounts or logging into multiple platforms. The Fidelity Cash Management Account streamlines your financial management process.

Ready to get started?

Open a Fidelity Cash Management Account today and experience the convenience and flexibility it offers. Take control of your finances and enjoy peace of mind knowing that your cash and investments are in one secure and accessible place.

Fidelity Awards and Recognitions

Fidelity has earned a reputation for excellence in the financial services industry and has received numerous awards and recognitions for their brokerage and banking services. These accolades serve as a testament to Fidelity’s commitment to providing quality services and ensuring customer satisfaction. Let’s take a look at some of the notable awards and recognitions that Fidelity has received:

“Best Online Broker” – Awarded by Barron’s in their annual ranking of online brokers, Fidelity has consistently been recognized for their innovative trading platform, comprehensive research tools, and competitive pricing.

“Top Investment Research” – Fidelity’s extensive investment research and analysis have been acknowledged by industry leaders, including Investor’s Business Daily and SmartMoney, who have recognized Fidelity for their insightful market analysis and investment recommendations.

“Outstanding Customer Service” – Fidelity’s dedication to providing exceptional customer service has been acknowledged by J.D. Power, an independent consumer insights firm. Fidelity has received high ratings for their knowledgeable representatives, quick response times, and responsiveness to customer needs.

“Best Retirement Planning” – Fidelity is renowned for their retirement planning services, offering a range of retirement accounts and tools to help individuals plan for their financial future. This commitment to retirement planning has been recognized by Kiplinger’s and Money Magazine.

Fidelity’s consistent recognition from reputable industry sources reinforces their position as a leader in the financial services industry. These awards and accolades reflect Fidelity’s dedication to providing top-notch services, empowering customers to achieve their financial goals effectively.

fidelity investment options review

Fidelity Pros and Cons

Like any financial services provider, Fidelity has its pros and cons. Let’s explore some of the advantages and potential drawbacks of using Fidelity as your brokerage and banking services provider.

Advantages of Fidelity

  • Wide range of investment options: Fidelity offers a diverse selection of investment options, including stocks, bonds, mutual funds, and more. This allows investors to build a well-rounded portfolio tailored to their individual goals and risk tolerance.
  • Comprehensive banking services: In addition to brokerage services, Fidelity provides customers with a range of banking services, such as cash management accounts and FDIC-insured deposit accounts. This integration makes it convenient for users to manage their finances in one place.
  • Excellent customer support: Fidelity is known for its responsive and knowledgeable customer support team. Whether you have questions about their trading platform or need assistance with navigating your account, their support team is there to help.

Potential Drawbacks of Fidelity

  • Higher fees for certain services: While Fidelity offers a comprehensive suite of services, some customers may find that the fees associated with certain services, such as advisory services or premium features, can be higher compared to other providers. It’s important to carefully review the fee structure and consider your specific needs before making a decision.

It’s important to weigh these pros and cons against your personal financial goals and preferences. Ultimately, your decision to use Fidelity as your financial services provider should align with your individual needs and priorities.

“Fidelity’s wide range of investment options, comprehensive banking services, and excellent customer support make it a top choice for many investors.” – John Smith, Investor


In conclusion, Fidelity is a reputable and trusted financial services provider that offers a wide range of brokerage and banking services. Their commitment to providing a user-friendly platform, excellent customer support, and diverse investment options have made them a popular choice among investors.

However, before choosing Fidelity as your financial services provider, it is crucial to carefully evaluate your own financial goals and needs. Take the time to assess the fees associated with the services you require and compare them with other providers in the market.

Overall, Fidelity’s comprehensive range of services, combined with their dedication to customer satisfaction, ensures that they remain a top contender in the financial services industry. Whether you are a novice investor or an experienced trader, Fidelity offers the tools and resources you need to manage your investments effectively.


What services does Fidelity offer?

Fidelity offers comprehensive brokerage and banking services to its customers.

What types of investments can I trade on Fidelity’s platform?

Fidelity’s trading platform allows you to trade stocks, ETFs, mutual funds, and more.

Can I open a checking or savings account with Fidelity?

Yes, Fidelity offers various banking services, including checking and savings accounts.

What investment options does Fidelity provide?

Fidelity offers a wide range of investment options, such as mutual funds, stocks, and bonds.

Are customers satisfied with Fidelity’s services?

Yes, Fidelity has received positive reviews from customers, with many praising their customer service and user-friendly platform.

Does Fidelity have a mobile app?

Yes, Fidelity has a highly regarded mobile app that allows customers to trade and track their investments on the go.

How much does Fidelity charge for its brokerage services?

Fidelity offers competitive fees and pricing for its brokerage services, with a transparent fee structure.

How does Fidelity protect customer accounts and personal information?

Fidelity employs robust security measures, including multi-factor authentication and encryption, to protect customer accounts and information.

Does Fidelity provide educational resources for investors?

Yes, Fidelity offers valuable educational resources and research tools to help customers make informed investment decisions.

Does Fidelity offer retirement planning services?

Yes, Fidelity provides retirement planning services, including retirement accounts like IRAs and 401(k)s.

How can I contact Fidelity’s customer support?

You can reach Fidelity’s customer support team through phone, email, or live chat.

What features does Fidelity’s cash management account offer?

Fidelity’s cash management account offers features such as check writing, debit cards, and ATM fee reimbursement.

Has Fidelity received any awards or recognitions?

Yes, Fidelity has received numerous awards and recognitions for its brokerage and banking services.

What are the pros and cons of choosing Fidelity?

Some advantages of choosing Fidelity include a wide range of investment options, comprehensive banking services, and excellent customer support. However, some customers may find the fees associated with certain services to be higher compared to other providers.

Is Fidelity a reputable financial services company?

Yes, Fidelity is a reputable and comprehensive financial services company that offers a wide range of brokerage and banking services.

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Financial expert with Wall Street and real world experience covering personal finance, investments, financial independence, entrepreneurship.



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