GiftCards.com Review: Is It Legit? (2025)

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Welcome to my review of GiftCards.com, a popular website for purchasing gift cards from a wide range of retailers. If you’re looking for the best gift card options and want an honest review of GiftCards.com, you’ve come to the right place. In this article, I’ll provide an in-depth analysis of the website, its legitimacy, and the overall customer experience.

Key Takeaways:

  • GiftCards.com offers a variety of gift card options from popular retailers.
  • Customers can personalize the gift cards to make them more special.
  • There have been mixed reviews regarding delivery, activation, and customer support.
  • It is important for customers to do their own research and consider their preferences.
  • Read on to get an unbiased and detailed review of GiftCards.com before making your decision.

What is GiftCards.com?

GiftCards.com is an online gift card retailer that provides a convenient platform for purchasing, personalizing, and delivering gift cards. With its establishment in 1999, GiftCards.com has grown to become a leading player in the gift card industry. The website offers a diverse selection of gift cards from popular retailers like Amazon, Airbnb, Home Depot, and Sephora. Customers have the flexibility to choose between physical and electronic gift cards, allowing for easy customization and personalization options such as adding messages, photos, or videos.

Gift card website comparison, gift card site review, and gift card ratings and reviews are crucial considerations for consumers looking for the best options in the market. GiftCards.com stands out by offering a comprehensive range of gift cards from various retailers, allowing customers to find the perfect gift for any occasion. The ability to personalize the gift card further enhances the overall experience, adding a personal touch that makes the gift more meaningful and memorable.

The convenience of online shopping and the wide range of options make GiftCards.com an attractive choice for those seeking the perfect gift. Whether you’re looking for a gift for a birthday, anniversary, or holiday, GiftCards.com provides a user-friendly platform where you can find and customize the ideal gift card.

Is GiftCards.com Legit?

When it comes to online gift card retailers, it’s important to ensure that the site is legitimate and trustworthy. GiftCards.com is no exception. While some customers have had positive experiences and praised the variety of options available, there have also been reports of issues such as cancelled orders and difficulties in activating gift cards. So, is GiftCards.com a reliable option for purchasing gift cards? Let’s look at the details.

Despite the mixed reviews, GiftCards.com has built a solid reputation in the industry. Established in 1999, the company has become a leading gift card retailer, offering a wide selection of cards from popular retailers like Amazon, Airbnb, Home Depot, and Sephora. Their website provides an easy-to-use platform for customers to browse, personalize, and purchase gift cards.

Although they are not accredited by the Better Business Bureau, GiftCards.com has taken steps to address customer concerns and resolve issues. While some negative reviews exist, it’s important to consider that experiences may vary depending on individual circumstances and preferences.

Before making a purchase, it is recommended that potential customers conduct their own research and consider their personal needs. Reading unbiased gift card reviews can provide valuable insights into the overall customer experiences. It’s also important to keep in mind that different factors, such as the specific retailer or the type of card, can influence the outcome of the purchase.

In the end, it’s up to customers to decide if GiftCards.com aligns with their expectations and requirements. By balancing the pros and cons, and considering their own preferences, customers can make an informed decision about whether or not to trust GiftCards.com as their go-to gift card site.

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Despite the mixed reviews, GiftCards.com has built a solid reputation in the industry. Established in 1999, the company has become a leading gift card retailer, offering a wide selection of cards from popular retailers like Amazon, Airbnb, Home Depot, and Sephora. Their website provides an easy-to-use platform for customers to browse, personalize, and purchase gift cards.

How Does GiftCards.com Work?

When it comes to purchasing a gift card from GiftCards.com, the process is simple and hassle-free. Here’s a step-by-step guide to help you navigate through their website:

  1. Create a Free Account: To get started, you’ll need to create a free account on GiftCards.com. This will allow you to access all the features and benefits offered by the website.
  2. Browse the Selection: Once you’re logged in, you can browse through the wide selection of gift cards available from various retailers. From popular brands to local favorites, there’s something for everyone.
  3. Personalize Your Card: One of the unique features of GiftCards.com is the ability to personalize your gift card. You can add a special message, upload a photo, or even include a video to make the gift extra special.
  4. Secure Payment: When you’re ready to make a purchase, GiftCards.com ensures a secure payment process. You can choose from different payment options, including credit card, PayPal, or even cryptocurrency.
  5. Delivery Options: GiftCards.com offers both electronic and physical delivery options. If you prefer a digital gift card, it can be sent directly to the recipient’s email address. For those who prefer a physical card, it will be shipped to the desired address.
  6. Shipping Time: Depending on the delivery option chosen, gift cards typically take 4-9 business days to ship. Keep this in mind when planning for special occasions or time-sensitive gifts.
  7. Check Card Balance: Once the gift card is received, recipients can easily check the balance on their cards by visiting the GiftCards.com website. This ensures they always know how much they have to spend.

Now that you know how GiftCards.com works, you can confidently navigate through their website and find the perfect gift card for any occasion.

Pros Cons
Wide selection of gift cards Delivery and activation issues reported by some customers
Ability to personalize gift cards Mixed customer reviews regarding customer support
Secure payment process Website maintenance issues
Option for electronic or physical delivery
Easy balance checking

Despite some reported issues, GiftCards.com offers a convenient and customizable experience for purchasing and gifting gift cards. It’s important to consider the pros and cons before making a decision.

GiftCards.com Requirements

When it comes to using GiftCards.com, there are a few requirements that customers need to meet. To start, you must be at least 18 years old and have a valid US address. This ensures that purchases and deliveries can be made within the United States.

GiftCards.com offers both physical and electronic gift cards, giving customers the flexibility to choose their preferred format. Physical gift cards can be sent to your address, while electronic gift cards can be delivered via email, making them convenient for last-minute gifts.

When selecting a gift card, keep in mind that there is a minimum balance requirement of $10. This means that the card must be loaded with a minimum of $10 before it can be used. Additionally, there is a maximum load amount of $500, providing customers with plenty of options within a reasonable spending limit.

One of the great features of GiftCards.com is the ability to personalize the cards. Customers can add special messages or choose from a variety of design templates to make the gift card more personal and meaningful.

Lastly, GiftCards.com offers a wide selection of retailers to choose from. Whether you’re looking for a gift card from a popular clothing store, a home improvement store, or an online marketplace, you’ll find a diverse range of options to suit your needs.

It’s important to ensure that you meet these requirements before making a purchase on GiftCards.com. By doing so, you can enjoy a seamless and satisfying gift card shopping experience.

GiftCards.com Requirements Overview:

  • Must be at least 18 years old
  • Valid US address required
  • Offers both physical and electronic gift cards
  • Minimum balance requirement of $10
  • Maximum load amount of $500
  • Ability to personalize the cards
  • Wide selection of retailers
Requirement Details
Age Requirement Customers must be at least 18 years old.
Address Valid US address is required for purchase and delivery.
Card Format Choice between physical and electronic gift cards.
Minimum Balance Minimum of $10 must be loaded onto the card.
Maximum Load Amount Maximum of $500 can be loaded onto the card.
Personalization Ability to add special messages and designs to the card.
Retailer Selection Wide variety of retailers to choose from.

Are There Any Hidden Fees?

Gifting someone with a gift card can be a convenient option, but it’s essential to consider any hidden fees that may come along with it. At GiftCards.com, transparency is key, and they are upfront about their fees and charges to ensure customers can make informed decisions. Here’s what you need to know:

Fee Description
Purchasing Fee When purchasing a prepaid Visa or Mastercard gift card, there is a purchasing fee that is based on the amount loaded onto the card. This fee is disclosed during the checkout process, allowing customers to understand the total cost of the card.
Shipping Costs If you opt for a physical gift card instead of an electronic one, there may be shipping costs associated with it. These costs cover the delivery of the gift card to your desired location. It’s important to note that electronic gift cards do not incur any shipping fees.

By being aware of these fees, you can factor them into your purchasing decision and choose the option that best suits your needs. GiftCards.com values transparency, ensuring that you have all the necessary information to make an informed choice.

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Is There a Rewards Program?

At GiftCards.com, we value our customers and want to show our appreciation through our rewards program, G-Money rewards. With G-Money rewards, you have the opportunity to earn points that can be redeemed for discounts on future purchases. Let’s take a closer look at how it works.

Earning Rewards Points

There are multiple ways to earn rewards points at GiftCards.com:

  • Purchases: Every time you make a purchase on our website, you’ll earn rewards points based on the value of your purchase. The more you spend, the more points you’ll earn.
  • Referrals: If you refer a friend to GiftCards.com and they make a qualifying purchase, you’ll earn additional rewards points as a thank you for spreading the word.
  • Using the Mobile App: If you download our mobile app, you’ll have access to exclusive offers and promotions that can earn you extra rewards points.
  • Linking Your Facebook Account: By linking your Facebook account to GiftCards.com, you can earn rewards points for connecting with us on social media.

Each retailer may have different reward point structures, so it’s important for you to check the program details for each specific retailer to make the most of your rewards.

Redeeming Rewards Points

Once you’ve earned enough rewards points, you can redeem them for discounts on future purchases. The number of points required for a discount will depend on the value of the purchase and the retailer you choose. The more points you accumulate, the greater the discount you can enjoy.

It’s important to remember that rewards points may have expiration dates, so be sure to check the terms and conditions to ensure you don’t miss out on any savings.

Join Our Rewards Program Today!

Our G-Money rewards program is our way of saying thank you for choosing GiftCards.com. We want to make every purchase more enjoyable and rewarding for our valued customers. Start earning rewards points today and unlock discounts on your favorite brands!

Pros and Cons

When considering whether to purchase from GiftCards.com, it’s important to weigh the pros and cons. While the website offers a wide variety of retailers to choose from and the ability to personalize gift cards, there are some potential drawbacks to consider.

Pros

  • Wide variety of retailers: GiftCards.com offers an extensive selection of gift cards from popular retailers, giving customers plenty of options to choose from. Whether you’re looking for cards from major department stores, restaurants, or online retailers, you’re likely to find what you need.
  • Opportunity to personalize: One of the standout features of GiftCards.com is the ability to personalize your gift cards. You can add a personal message, photo, or even a video to make your gift truly unique and special.
  • Discounted cards: Another advantage of GiftCards.com is that they often offer discounted cards from popular stores. This can provide potential savings for customers, allowing them to stretch their gift-giving budget further.

Cons

  • Customer service: Some negative reviews have mentioned issues with GiftCards.com’s customer service. Customers have reported difficulties getting in touch with support representatives and receiving timely assistance with their concerns.
  • Website maintenance: There have also been complaints about website maintenance issues, such as slow loading times or glitches during the purchasing process. These technical difficulties can be frustrating for customers and may impact their overall experience.

While GiftCards.com has its strengths, it’s important to consider these potential drawbacks when making a decision. By weighing the pros and cons, you can make an informed choice about whether GiftCards.com is the right choice for your gift card needs.

Customer Reviews

Customer reviews for GiftCards.com have been mixed. Some customers have had positive experiences with timely delivery and easy customization options. However, others have reported issues such as cards not being activated or difficulty contacting customer support. It is important for potential customers to consider these reviews and weigh the pros and cons before making a purchase.

“The gift card I ordered from GiftCards.com arrived right on time, and I was able to personalize it with my own message. It was a great gifting experience!” – Jane D.

  1. Pros:
  • Timely delivery
  • Easy customization options
  • Cons:
    • Some customers reported issues with card activation
    • Difficulties in contacting customer support

    Customer Review Highlights:

    Here are some highlights from customer reviews:

    • “GiftCards.com provided a seamless experience, and the gift card arrived quickly. I highly recommend them for all your gifting needs!” – Tom R.
    • “I had trouble activating my gift card and had a difficult time reaching customer support. It was frustrating and took away from the overall experience.” – Emily S.

    gift card ratings and reviews

    Customer Reviews Rating
    Positive Experiences 4.5/5
    Issues with Card Activation 2/5
    Difficulty Contacting Support 2/5

    Delivery and Activation Issues

    When it comes to purchasing gift cards from GiftCards.com, some customers have encountered issues with delivery and activation. There have been instances where cards were not delivered on time or were unable to be activated properly. These problems have led to frustration among customers who expected a seamless experience. In addition to delivery and activation problems, customers have also expressed dissatisfaction with the lack of customer support and the difficulty in resolving these issues.

    It is crucial for potential buyers to be aware of these potential delivery and activation issues before making a purchase. Conducting thorough research and reading honest reviews can provide valuable insights into the overall experience with GiftCards.com. By considering these factors, customers can make an informed decision about whether GiftCards.com is the best choice for their gift card needs.

    Customers’ Feedback:

    “My gift card from GiftCards.com took much longer to arrive than I anticipated. It was disappointing, especially since it was for a time-sensitive occasion. I also experienced difficulties in activating the card, which added to the frustration. Customer support was not helpful in resolving the issue. I won’t be using GiftCards.com again.”

    – Jane Smith

    “I had a great experience with GiftCards.com until I encountered problems with activating the gift card. It took multiple attempts and contacting customer support before the issue was resolved. It was frustrating, but the gift card itself was a hit with the recipient.”

    – John Adams

    Customer Support Feedback Review:

    GiftCards.com needs to address these delivery, activation, and support issues to improve the overall customer experience. Prompt and reliable delivery, easy activation processes, and responsive customer support are essential for a reputable gift card retailer. Taking steps to address these concerns and provide timely solutions will instill trust and confidence in customers, ultimately enhancing their satisfaction with GiftCards.com.

    Delivery and Activation Issues Customer Support
    Inconsistent delivery times Unhelpful customer support
    Difficulty activating gift cards Lack of responsiveness
    Delayed resolution of issues Long wait times

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    Overall Experience and Recommendation

    The overall experience with GiftCards.com can vary depending on individual circumstances. While some customers have had positive experiences with the wide selection of gift cards and customization options, others have encountered issues with delivery, activation, and customer support.

    It is important for potential customers to weigh the pros and cons and consider their own preferences before deciding whether to use GiftCards.com. Here, I will provide an overview of the main advantages and disadvantages based on customer feedback and experiences.

    Pros

    • Wide selection of gift cards from popular retailers
    • Opportunity to personalize gift cards with messages, photos, or videos
    • Discounted cards available for popular stores

    Cons

    • Some issues reported with delivery and activation of gift cards
    • Negative feedback regarding customer support and website maintenance

    Before making a decision, consider the advantages that appeal to you. If you are looking for a specific gift card from a popular retailer or want to add a personal touch by customizing the card, GiftCards.com can be a good option. However, it is essential to be aware of the potential drawbacks related to delivery, activation, and customer support.

    If you prioritize a smooth and hassle-free experience, it might be worth exploring alternative gift card websites that have consistently positive reviews and reliable customer support. Conducting thorough research and reading genuine customer testimonials can help in making an informed decision.

    Overall, GiftCards.com offers a range of options for purchasing and personalizing gift cards, making it a convenient choice for many customers. However, it is essential to consider your own needs and preferences and weigh them against any potential drawbacks before deciding whether GiftCards.com is the best option for you.

    Conclusion

    After reviewing the features and customer feedback, it is evident that GiftCards.com offers a wide range of gift card options from popular retailers. The ability to personalize the gift cards adds a personal touch, making it a thoughtful choice for any occasion. However, it is crucial to consider the mixed reviews regarding issues with delivery, activation, and customer support before making a decision.

    GiftCards.com has received both positive and negative feedback from customers. While some customers have had seamless experiences with their purchases, others have encountered difficulties in these areas. Therefore, it is recommended that customers perform their due diligence by conducting research, reading reviews, and carefully considering their own preferences before deciding whether to use GiftCards.com for their gift card needs.

    While the site offers convenience and a wide selection of retailers, it’s important to be aware of potential issues and make an informed decision. By understanding the advantages and disadvantages, customers can ensure that they are choosing a trusted gift card site that aligns with their expectations.

    “GiftCards.com offers a variety of gift card options from popular retailers and provides customization options to make the gift more personal.”

    Pros and Cons at a Glance:

    Pros Cons
    Wide selection of retailers Mixed reviews regarding delivery and activation
    Personalization options Customer support concerns
    Discounted cards from popular stores

    Final Thoughts

    In conclusion, GiftCards.com provides a convenient platform for purchasing and personalizing gift cards from a wide range of retailers. The website offers customers the opportunity to choose from a diverse selection of retailers, allowing them to find the perfect gift for any occasion. The ability to customize the gift cards with personalized messages, photos, or videos adds a special touch that can make the recipient feel truly appreciated.

    However, it is important to note that there have been reported issues with delivery, activation, and customer support. Some customers have experienced delays in receiving their gift cards or have had difficulties in activating them. Additionally, there have been complaints regarding the responsiveness of the customer support team.

    For those considering using GiftCards.com, it is recommended to carefully consider these factors and read unbiased reviews before making a purchase. Taking the time to research and understand the potential drawbacks can help ensure a positive experience. Ultimately, it is important to weigh the convenience and variety offered by GiftCards.com against the reported issues to determine if it is the right choice for your gift card needs.

    FAQ

    Is GiftCards.com a legitimate website?

    Yes, GiftCards.com is a legitimate website that has been in operation since 1999. However, it is important to consider customer reviews and do your own research before making a purchase.

    What is available on GiftCards.com?

    GiftCards.com offers a wide selection of gift cards from popular retailers such as Amazon, Airbnb, Home Depot, and Sephora. Customers can choose between physical and electronic gift cards and have the option to personalize the cards with messages, photos, or videos.

    Are there any requirements to use GiftCards.com?

    To use GiftCards.com, customers must be at least 18 years old and have a valid US address. Additionally, there are minimum and maximum balance requirements for gift cards.

    Does GiftCards.com have any hidden fees?

    Yes, GiftCards.com charges a purchasing fee for prepaid Visa or Mastercard cards based on the amount loaded onto the card. There may also be shipping costs for physical gift cards.

    Does GiftCards.com have a rewards program?

    Yes, GiftCards.com offers a rewards program called G-Money rewards. Customers can earn rewards points through purchases, referrals, using the mobile app, or linking their Facebook account. These points can be redeemed for discounts on future purchases.

    What are the pros and cons of using GiftCards.com?

    The pros of using GiftCards.com include a wide variety of retailers to choose from, the opportunity to personalize gift cards, and discounted cards from popular stores. However, there have been reported issues with delivery, activation, and customer support.

    What do customers say about GiftCards.com?

    Customer reviews for GiftCards.com are mixed. Some customers have had positive experiences with timely delivery and customization options, while others have reported issues with delivery, activation, and customer support.

    Are there often delivery and activation issues with GiftCards.com?

    Yes, there have been reported cases of delivery issues, such as cards not being delivered on time, as well as activation issues, where cards were unable to be activated. Customers have expressed frustration with the lack of customer support for resolving these issues.

    What is the overall experience with GiftCards.com?

    The overall experience with GiftCards.com can vary depending on individual circumstances. While there are positive aspects such as the variety of gift cards and customization options, there have been reported issues with delivery, activation, and customer support. It is recommended to consider customer reviews and personal preferences before making a purchase.

    Can I trust GiftCards.com?

    GiftCards.com has a solid reputation and has been operating since 1999. While there have been reported issues with delivery, activation, and customer support, it is important for customers to do their own research, read reviews, and consider their own preferences before deciding whether to trust GiftCards.com.

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