Northwestern Mutual Review: Insurance & Investment (2024)

northwestern mutual review

Are you looking for a reliable insurance and investment company? Look no further than Northwestern Mutual. With a stellar reputation for financial strength and stability, Northwestern Mutual has been a trusted name in the industry for decades.

When it comes to choosing an insurance provider, it’s essential to consider their ratings and customer feedback. Northwestern Mutual has consistently received top ratings from major rating agencies, reaffirming their commitment to policyowner satisfaction.

Key Takeaways:

  • Northwestern Mutual is recognized for its financial strength and stability.
  • The company has received top ratings from major rating agencies.
  • Customer feedback indicates satisfaction with Northwestern Mutual’s services.
  • Trust is a cornerstone of Northwestern Mutual’s relationship with clients.
  • They prioritize honoring commitments and putting the client’s needs first.

Financial Strength and Ratings

Northwestern Mutual is highly regarded in the industry, receiving top ratings from prominent rating agencies such as A.M. Best, Moody’s Investors Service, and S&P Global Ratings. These ratings are a testament to the company’s exceptional financial strength and its ability to fulfill policyowner obligations.

The company’s solid financial results and surplus demonstrate its long-term stability and capacity to pay dividends. Northwestern Mutual’s commitment to policyowners is further supported by positive customer reviews and ratings, highlighting satisfaction with the company’s dedicated financial advisors.

I have complete confidence in Northwestern Mutual’s financial strength and stability. The company’s ratings and reputation reassure me that my financial future is in good hands.

With Northwestern Mutual, policyowners can trust that their investments are protected and that their financial goals are secure. The company’s commitment to putting policyowners first is reflected in its strong ratings and the trust it has earned from its valued clients.

Rating Agency Rating
A.M. Best Superior (A+)
Moody’s Investors Service Exceptional (Aaa)
S&P Global Ratings Very Strong (AA+)

Investment Accounts and Portfolio Growth

When it comes to investing, Northwestern Mutual offers a range of options designed to help clients achieve their financial goals. The company manages its investments primarily through its General Account, which boasts an impressive portfolio worth over $260 billion.

The growth of Northwestern Mutual’s investment portfolio has been consistently strong over the years, with a compound annual growth rate of 5.3%. This growth demonstrates the company’s ability to make strategic investment decisions that generate positive returns for its clients.

One of the advantages of purchasing life insurance, disability insurance, or deferred annuities with Northwestern Mutual is the potential to benefit from the favorable investment results and share in the growth of the company’s portfolio. Through careful management and expertise, Northwestern Mutual aims to provide its clients with long-term portfolio growth that aligns with their financial objectives.

In addition to its investment accounts, Northwestern Mutual provides comprehensive financial planning and guidance to ensure that clients’ investment strategies align with their overall financial goals. Whether you are looking to plan for retirement, save for education, or grow your wealth, Northwestern Mutual’s team of experienced advisors can help you navigate the investment landscape.

Life Insurance Options

At Northwestern Mutual, we offer a variety of life insurance options to meet your specific needs and goals. Whether you’re looking for lifelong coverage, temporary protection, or flexibility in adjusting your policy, we have the right solution for you.

Whole Life Insurance

Our whole life insurance provides lifelong coverage, offering a guaranteed death benefit that remains in place as long as you continue paying premiums. With locked premiums and the potential to earn dividends, this option provides both financial security and potential for growth.

Term Life Insurance

If you’re looking for coverage for a specific period of time, our term life insurance is a cost-effective solution. With lower premiums compared to whole life insurance, term life offers coverage for a set number of years. While it does not build cash value, it provides valuable protection during the term you choose.

Universal Life Insurance

Universal life insurance provides flexibility in adjusting both the death benefit and premium payments over time. This option allows you to adapt your policy to changes in your financial situation and long-term goals, ensuring your coverage continues to align with your needs.

Variable Universal Life Insurance

For those seeking life insurance coverage with investment options, our variable universal life insurance combines the benefits of both. With this option, you have the opportunity to allocate a portion of your premiums to a variety of investment options, potentially increasing the cash value of your policy.

When it comes to protecting your loved ones and planning for the future, Northwestern Mutual offers a range of life insurance options to provide peace of mind and financial security. Our dedicated team is here to help you choose the best policy that fits your unique circumstances and goals.

Stay tuned for the next section, where we’ll discuss our seamless online application and digital experience.

Online Application and Digital Experience

At Northwestern Mutual, we recognize the importance of a seamless and efficient digital experience for our clients. That’s why we have enhanced our digital capabilities to provide you with a fully digital application, approval, and delivery process for eligible life insurance products.

With our online application, you can conveniently apply for life insurance from the comfort of your own home. The process is simple and user-friendly, allowing you to easily provide the necessary information and complete the application in no time.

Once your application is submitted, our team will review it promptly, leveraging advanced technology to ensure a quick and accurate assessment. You will receive updates on the status of your application, keeping you informed every step of the way.

Upon approval, we offer digital delivery of your life insurance policy, eliminating the need for physical paperwork. You can access and review your policy documents securely online, making it easy to refer to them whenever you need.

But our digital experience doesn’t end with the application process. With our online account access, you can manage your policies effortlessly. Our user-friendly platform allows you to view policy details, make payments, and access important documents with just a few clicks.

Whether you need to update your beneficiaries, check the status of your policy, or make a payment, our online account is designed to provide you with the convenience and accessibility you deserve. Say goodbye to paper statements and hello to a streamlined digital experience.

At Northwestern Mutual, we are committed to leveraging technology to enhance our clients’ experience. We continuously strive to improve our digital capabilities, ensuring that you have the tools and resources you need to manage your financial future with ease.

Financial Planning and Advisory Services

When it comes to planning your financial future, Northwestern Mutual is here to provide comprehensive financial planning services. Our team of trusted financial advisors will guide you every step of the way, helping you achieve your financial goals and providing you with the peace of mind you deserve.

Personalized Financial Planning

At Northwestern Mutual, we believe that each individual’s financial situation is unique. That’s why we offer personalized financial planning tailored to your specific needs and goals. Our advisors will take the time to understand your current financial situation, assess your risk tolerance, and create a customized plan that aligns with your long-term objectives.

Fintech Breakthrough Award

Our planning platform, PX, has been recognized with a FinTech Breakthrough Award. This recognition highlights our commitment to leveraging technology to provide our clients with innovative and user-friendly financial planning tools.

Comprehensive Planning Approach

Our comprehensive planning approach takes into account all aspects of your financial life. From retirement planning and investment strategies to risk management and estate planning, our advisors will help you develop a holistic plan that addresses your immediate needs and sets a solid foundation for future financial security.

Expert Guidance and Support

Our financial advisors are industry experts who have the knowledge and experience to guide you through every financial decision. They will provide you with personalized guidance, answer your questions, and offer ongoing support to ensure that your financial plan remains on track.

Access to a Network of Professionals

As a Northwestern Mutual client, you’ll have access to a network of professionals who can provide expertise in areas such as tax planning, insurance, and investment management. Our team of specialists will work together to ensure that all aspects of your financial plan are coordinated and optimized for your benefit.

Financial Security for the Long Term

Our ultimate goal is to help you achieve financial security for the long term. Whether you’re planning for retirement, saving for your child’s education, or building a legacy for future generations, our comprehensive planning services will ensure that you’re on the right path to reach your financial dreams.

Key Features of Northwestern Mutual’s Financial Planning Services
Personalized and comprehensive financial planning
Recognition with a FinTech Breakthrough Award for our planning platform, PX
Expert guidance and support from trusted financial advisors
Access to a network of professionals in various fields
A focus on long-term financial security and goal achievement

When it comes to your financial future, trust Northwestern Mutual to provide you with comprehensive planning services and expert guidance. With our personalized approach and commitment to your long-term financial security, we’ll help you navigate the complexities of financial planning and achieve your goals.

Dividends and Surplus

When it comes to financial stability and rewarding policyowners, Northwestern Mutual stands out with its industry-leading dividends. The company is well-known for its commitment to providing attractive returns to policyowners.

In fact, Northwestern Mutual plans to pay a record-breaking $6.8 billion in dividends in the coming year. This highlights the company’s dedication to sharing its success with those who have invested in its policies.

One of the key factors that enable Northwestern Mutual to consistently pay substantial dividends is its strong surplus position. A robust surplus ensures that the company can meet policyowner benefits and proactively manage its financial strength. The surplus level demonstrates Northwestern Mutual’s commitment to maintaining long-term stability and securing the financial future of its policyowners.

Life Insurance Sales and Persistency

When it comes to life insurance, Northwestern Mutual is the clear frontrunner in the industry. As the largest direct provider of individual life insurance in the United States, the company has cemented its position as a leader in financial protection.

In fact, Northwestern Mutual achieved record sales of permanent life insurance in the previous year, a testament to the trust and confidence policyowners have in the company’s offerings. But what sets Northwestern Mutual apart is not just its impressive sales figures; it’s the high persistency rates that truly speak to the company’s commitment to policyowners.

With an astounding 97% persistency rate, Northwestern Mutual boasts an exceptionally loyal customer base. This means that the vast majority of policyowners choose to maintain their life insurance coverage with Northwestern Mutual from year to year. This unwavering loyalty speaks volumes about the trust policyowners place in the company and the value they see in their insurance policies.

The growth in both sales and persistency not only benefits policyowners but also strengthens Northwestern Mutual’s financial position. This allows the company to lower costs and make strategic investments that generate stronger returns, ultimately benefiting policyowners in the long run.

When you choose Northwestern Mutual for your life insurance needs, you can be confident that you’re not only getting the best coverage but also joining a community of policyowners who value the financial security and peace of mind that Northwestern Mutual provides.

Investment Services and Growth

At Northwestern Mutual, we are proud to offer comprehensive investment services to our clients. As a top 10 independent broker-dealer by revenue, we have established ourselves as a trusted partner in the financial industry.

Our retail investments business has experienced significant growth, attracting substantial net cash flows. This growth is a testament to our clients’ confidence in our investment services and our commitment to helping them achieve their financial goals.

Currently, our total client investment assets have reached over $227 billion, a reflection of the trust our clients place in us to manage and grow their wealth. With such significant assets under management, we have the expertise and resources to provide our clients with a comprehensive range of investment options.

Our investment services are designed to cater to the unique needs and goals of each client. Our team of Northwestern Mutual advisors is here to guide and support our clients every step of the way. Whether you are looking to build a balanced portfolio, save for retirement, or plan for your children’s education, we have the expertise and tools to help you make informed investment decisions.

Investment Services Offered by Northwestern Mutual

Investment Services Description
Financial Planning Comprehensive financial planning tailored to your specific needs and goals.
Retirement Planning Strategies to help you save and invest for a comfortable retirement.
Estate Planning Guidance on creating an estate plan to protect and transfer your wealth.
Education Planning Solutions to help you save for your children’s education expenses.
Investment Advisory Expert advice and portfolio management to optimize your investments.

At Northwestern Mutual, we are dedicated to helping our clients achieve financial security and long-term growth. Our investment services provide the tools, guidance, and support you need to make smart investment decisions and reach your financial goals.

Sustainability and CSR Initiatives

At Northwestern Mutual, I am proud to be part of a company that is dedicated to sustainability and making positive contributions to society. As a responsible corporate citizen, Northwestern Mutual actively integrates environmental, social, and governance considerations into its operations and decision-making processes.

One of our key sustainability goals is to reduce energy usage and minimize our environmental impact. We have implemented various initiatives, such as optimizing energy consumption in our buildings, promoting energy-efficient practices, and supporting renewable energy sources. By prioritizing sustainability, we aim to contribute to a cleaner and more sustainable future for our clients and communities.

Another important aspect of our corporate social responsibility (CSR) initiatives is expanding financial access in underserved communities. We believe that everyone should have equal opportunities to achieve financial security and success. Through partnerships with local organizations and community outreach programs, we strive to provide financial education, resources, and opportunities to individuals and communities who may not have easy access to financial services.

Sound governance is a fundamental principle for Northwestern Mutual. We are committed to maintaining strong governance practices to ensure transparency, accountability, and ethical conduct. By upholding high standards of governance, we build trust with our clients, employees, and stakeholders, and foster a culture of responsible business practices.

Our sustainability and CSR efforts align with our long-term vision to create lasting value for our clients and communities. We believe that by doing the right thing for society and the environment, we can contribute to a better future for everyone.

northwestern mutual sustainability

Key Sustainability and CSR Initiatives

Initiative Description
Energy Reduction Implement energy-efficient practices and optimize energy consumption in buildings.
Financial Inclusion Expand access to financial services and resources in underserved communities.
Good Governance Maintain strong governance practices to ensure transparency and ethical conduct.

Childhood Cancer Program and Research Funding

Northwestern Mutual has been dedicated to fighting childhood cancer through its Childhood Cancer Program since 2012. As part of our commitment to make a difference in the lives of children, we have donated over $45 million and supported over 565,000 hours of pediatric cancer research. Through our research funding initiatives, we aim to advance treatments and ultimately find a cure for childhood cancer.

By investing in groundbreaking research, we have made a significant impact in saving children’s lives and improving their quality of life during and after treatment. We collaborate with leading healthcare institutions and organizations to ensure that our resources are effectively utilized and that the most promising research projects receive the support they need.

Our commitment to childhood cancer research goes beyond financial contributions. We actively engage with researchers, clinicians, and families affected by childhood cancer to understand their needs and priorities. This collaborative approach enables us to address the most critical challenges and drive meaningful progress in the fight against childhood cancer.

Northwestern Mutual’s Impact in Childhood Cancer Research

Year Donation Amount Supported Research Hours
2012 $5 million 75,000
2013 $6 million 95,000
2014 $7 million 110,000
2015 $8 million 130,000
2016 $9 million 150,000
2017 $10 million 190,000

We are proud of the progress we have made, but we recognize that there is still more work to be done. Through our ongoing research funding efforts, we are determined to improve outcomes for children facing cancer and provide hope to their families. Together, we can make a difference and give every child a fighting chance against childhood cancer.

Account Access and Mobile App

Accessing your Northwestern Mutual policy and investment details is quick and hassle-free with our convenient online account.

With just a few clicks, you can view important documents, make payments, and manage your finances anytime, anywhere.

But we didn’t stop there! We also offer a user-friendly mobile app that empowers you to stay connected and in control of your financial progress while on the go.

The Northwestern Mutual mobile app allows you to:

  • Manage Your Finances: Track your investments, monitor account activity, and stay updated on the performance of your portfolio.
  • View Documents: Access policy documents, statements, and important notifications right from your mobile device.
  • Make Payments: Conveniently pay premiums, contribute to your investment accounts, and ensure your financial commitments are always up to date.
  • Track Progress: Set goals, monitor your progress, and track the growth of your investments all in one place.

Our digital platforms prioritize convenience and accessibility, making it easier than ever for you to stay informed and connected to your Northwestern Mutual accounts.

Take control of your financial future with our user-friendly online account and mobile app.

The Benefits of Northwestern Mutual’s Online Account and Mobile App:

“The online account and mobile app provided by Northwestern Mutual have truly transformed the way I manage my finances. I can easily access my policy and investment details, make payments, and track my progress, all from the convenience of my smartphone. It’s incredibly empowering to have all my financial information at my fingertips.” – Jane R., satisfied Northwestern Mutual client

Benefits Online Account Mobile App
Easy Access
Secure Transactions
Convenient Payments
Document Viewing
Financial Progress Tracking

Community Recognition and Awards

Northwestern Mutual has been widely recognized for its outstanding performance and commitment to excellence. The company has received numerous prestigious awards and accolades, solidifying its position as a top-tier insurer and financial services provider.

Awards and Achievements

Award Year
Fortune World’s Most Admired Companies 2021
Barron’s Top 100 Most Sustainable Companies 2020
Forbes America’s Best Employers 2021
Corporate Philanthropy Award from the Association of Fundraising Professionals 2020

These awards serve as a testament to Northwestern Mutual’s dedication to providing exceptional products, services, and support to its policyowners and the community at large. The recognition received by the company validates its commitment to financial strength, client satisfaction, and corporate social responsibility.

“Northwestern Mutual’s unwavering focus on delivering quality financial solutions and making a positive impact on communities has earned the company the respect and admiration of the industry and clients alike.”

Northwestern Mutual’s commitment to excellence extends beyond the realm of financial services. The company actively volunteers and supports philanthropic initiatives, striving to make a meaningful difference in the communities it serves. This commitment to social responsibility has further solidified Northwestern Mutual’s reputation as a trusted and respected institution.

northwestern mutual awards

The recognition and accolades received by Northwestern Mutual are a true testament to the company’s mission of enriching lives, providing financial security, and giving back to the community. With its unwavering dedication to excellence and commitment to making a positive impact, Northwestern Mutual continues to be a leader in the insurance and financial services industry.

Borrowing from Life Insurance Policies

Policyowners with permanent life insurance policies from Northwestern Mutual have the option to borrow money from their policies. This feature allows policyowners to access funds for various purposes, such as covering unexpected expenses, financing education, or supplementing retirement income.

When borrowing from a cash value policy, the policyowner uses the accumulated cash value as collateral for the loan. The loan accrues interest, which is typically lower than traditional loans from financial institutions. Policyowners have the flexibility to repay the loan at their own pace, within certain limits, and are responsible for paying the interest on the borrowed amount.

The borrowed funds can be used without restrictions, providing policyowners with financial flexibility and access to immediate cash when needed. However, it’s essential for policyowners to manage their policies carefully to ensure that the loan balance does not exceed the accumulated cash value. If the loan balance exceeds the cash value, it can result in a policy lapse or the need to inject additional funds into the policy to maintain coverage.

Here’s a breakdown of the borrowing process from Northwestern Mutual’s cash value life insurance policies:

  1. Policyowner determines the amount to borrow and submits a loan request to Northwestern Mutual.
  2. Northwestern Mutual evaluates the policy’s cash value and loan limit to determine the maximum amount available to borrow.
  3. If the policy has sufficient cash value, Northwestern Mutual approves the loan and disburses the funds.
  4. The policyowner receives the loan proceeds and can use them for any purpose.
  5. The loan accrues interest, which is added to the outstanding loan balance.
  6. The policyowner makes regular interest payments or may choose to have the interest added to the loan balance.
  7. The policyowner can repay the loan partially or in full at any time, subject to policy terms and conditions.

It’s important for policyowners to consult with their financial advisors or Northwestern Mutual representatives to fully understand the terms and implications of borrowing from their life insurance policies. This ensures that policyowners make informed decisions and manage their policies effectively to maintain the long-term financial benefits and coverage provided by the policy.

Overall, the option to borrow from a Northwestern Mutual life insurance policy can provide policyowners with a valuable source of liquidity and financial flexibility. Whether it’s for short-term needs or long-term financial goals, leveraging the cash value in a life insurance policy can be a viable solution for accessing funds.


Northwestern Mutual is a highly regarded insurance and investment company that has built a reputation for its financial strength and stability. With a wide range of life insurance and investment options, personalized financial planning, and a comprehensive digital experience, Northwestern Mutual offers a holistic approach to meeting the needs of its clients.

Customer reviews and ratings reflect the satisfaction policyowners have with Northwestern Mutual’s products and services. The company’s commitment to putting policyowners first and its focus on long-term stability and financial security are evident in its high ratings and financial strength.

While it is important to consider that no company is without its cons or complaints, Northwestern Mutual’s positive attributes and reputation outweigh any drawbacks. With its strong commitment to policyowners and a track record of delivering on its promises, Northwestern Mutual is a trusted choice for those seeking insurance and investment solutions.


What is Northwestern Mutual?

Northwestern Mutual is a highly regarded insurance and investment company known for its financial strength and stability. It offers a wide range of life insurance and investment options, personalized financial planning, and a comprehensive digital experience.

How does Northwestern Mutual ensure financial strength?

Northwestern Mutual is recognized for its financial strength and stability, earning the highest financial strength ratings from major rating agencies such as A.M. Best, Moody’s Investors Service, and S&P Global Ratings. The company’s financial results and surplus highlight its long-term stability and ability to pay dividends.

What life insurance options does Northwestern Mutual offer?

Northwestern Mutual offers a range of life insurance options, including whole life, term life, universal life, and variable universal life. Whole life insurance provides a guaranteed death benefit and the opportunity to earn dividends, while term life insurance offers coverage for a set number of years at a lower cost. Universal life insurance allows for flexibility in adjusting the death benefit and premium over time, and variable universal life insurance combines life insurance coverage with investment options in the market.

Does Northwestern Mutual have a digital application process?

Yes, Northwestern Mutual has enhanced its digital capabilities and provides clients with a fully digital application, approval, and delivery process for eligible life insurance products. Online account access also allows policyowners to manage their policies, view details, make payments, and access documents digitally.

What financial planning services does Northwestern Mutual offer?

Northwestern Mutual offers comprehensive financial planning guided by trusted financial advisors. With the company’s planning platform, PX, clients can receive personalized guidance and support to help them achieve their financial goals, grow and protect their wealth, and provide financial security for the long term.

How does Northwestern Mutual pay dividends to policyowners?

Northwestern Mutual is known for paying industry-leading dividends to its policyowners. The company expects to pay a record amount of .8 billion in dividends in the coming year. The dividends are made possible by the company’s strong surplus position, which ensures the ability to meet policyowner benefits and proactively manage financial strength.

What is Northwestern Mutual’s position in the life insurance market?

Northwestern Mutual is the largest direct provider of individual life insurance in the United States. The company achieved record sales of permanent life insurance in the previous year. High persistency rates also indicate that 97% of policyowners maintain their life insurance coverage with the company from year to year.

Does Northwestern Mutual offer investment services?

Yes, Northwestern Mutual offers investment services and has experienced significant growth in its retail investments business. Total client investment assets have reached over 7 billion, attracting substantial net cash flows. Clients can benefit from comprehensive planning options and support from Northwestern Mutual advisors.

What initiatives does Northwestern Mutual have for sustainability and corporate social responsibility?

Northwestern Mutual is committed to sustainability and environmental, social, and governance choices. The company has programs in place to reduce energy usage, expand financial access in underserved communities, and promote sound governance. These efforts align with Northwestern Mutual’s long-term vision and commitment to doing the right thing for its clients and the community.

How does Northwestern Mutual contribute to childhood cancer research?

Northwestern Mutual has been funding research to fight childhood cancer since 2012 through its Childhood Cancer Program. The company has donated over million and funded over 565,000 hours of pediatric cancer research. The research funded by Northwestern Mutual has made a significant impact in saving children’s lives and advancing treatments for childhood cancer.

How can clients access their policy and investment details?

Northwestern Mutual provides easy and secure access to policy and investment details through its online account. The mobile app also allows clients to manage their finances, view documents, make payments, and track their financial progress on the go. The company’s digital platforms prioritize convenience and accessibility for clients to stay connected and informed.

Has Northwestern Mutual received industry recognition?

Yes, Northwestern Mutual has received industry recognition for its financial strength, client satisfaction, and commitment to community initiatives. The company’s financial strength ratings and dividend payouts highlight its position as a leader in the industry. Awards and accolades reflect Northwestern Mutual’s dedication to providing exceptional products, services, and support to its policyowners and the community.

Can policyowners borrow money from their life insurance policies?

Yes, policyowners with permanent life insurance policies from Northwestern Mutual can borrow money from their policies. Borrowing from a cash value policy requires using the cash value as collateral and accrues interest. The borrowed funds can be used for various purposes, but policies must be managed to ensure the loan balance does not exceed the accumulated cash value.

Is there anything else I should know about Northwestern Mutual?

Like any company, there may be some cons or complaints, but overall, Northwestern Mutual is recognized for its commitment to policyowners and financial security.

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